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Privacy Policy

Effective Date: August 7, 2025
Last Updated: August 7, 2025

Our Privacy Commitment

At Charis Bloom, we believe your data should belong to you. Our products are designed with privacy-first principles, storing your agricultural data locally on your property with no cloud dependency unless you explicitly choose otherwise.

1. Information We Collect

1.1 Product Data (Local Storage Only)

  • Soil moisture, temperature, and pH readings from sensors
  • Environmental data (weather, humidity, light levels)
  • Garden layout and plant information you configure
  • Historical trends and analytics

Important: All sensor and agricultural data is stored locally on your Charis Bloom hub device. This data never leaves your property unless you explicitly choose to share it.

1.2 Website and Account Information

  • Email address (for account creation and support)
  • Name and shipping address (for product delivery)
  • Payment information (processed securely by our payment providers)
  • Website usage analytics (anonymized)

2. How We Use Your Information

2.1 Product Functionality

  • Provide real-time monitoring and alerts on your local device
  • Generate insights and recommendations for your garden
  • Enable data export if you choose to backup or share your data

2.2 Business Operations

  • Process orders and deliver products
  • Provide customer support and technical assistance
  • Send product updates and important notifications
  • Improve our products and services

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share limited information only in these circumstances:

  • Service Providers: Trusted partners who help us deliver products and services (shipping, payment processing, customer support)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Your Consent: When you explicitly authorize us to share specific information

4. Data Security

  • Agricultural data stays on your local hub with encrypted storage
  • Website data is protected with industry-standard encryption
  • Regular security audits and updates
  • Limited access controls for our team members

5. Your Rights and Choices

  • Local Data Control: You own and control all agricultural data on your device
  • Account Access: View, update, or delete your account information
  • Marketing Opt-out: Unsubscribe from promotional emails at any time
  • Data Export: Request a copy of your account data
  • Data Deletion: Request deletion of your account and associated data

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.

7. International Users

Charis Bloom is based in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the US where our servers are located.

8. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.